Soft Skills For Interacting With Patients

Working with patients is a big part of a medical assistant�s role. They often greet patients, answer questions, and help them feel comfortable. Strong soft skills are necessary to help create a positive experience.

Communication is one of the most important skills of a medical assistant. Each day, they will:

• Explain procedures
• Give instructions
• Share information clearly
• Listen to patient concerns and questions

Strong communication and active listening skills are key here. Other important soft skills include empathy and compassion. Many patients feel nervous or unwell during visits. A calm and caring attitude can help reduce stress and build trust.

Other important soft skills a medical assistant should have include:

• Patience when working with people of all ages
• Professionalism in sensitive situations
• Attention to detail when sharing information
• Discretion and understanding of patient privacy laws
• Teamwork with doctors, nurses, and office staff
• Medical assistants must also use critical thinking and adaptability to respond to changing schedules, patient needs, and clinical priorities throughout the day.

Technical Skills Of A Medical Assistant

Along with people skills, medical assistants need technical knowledge. These skills help them handle both clinical and administrative tasks that are a big part of daily work in a medical office.

Some of the technical skills a medical assistant should learn include:

• Monitoring blood pressure and pulse
• Taking a patient�s temperature
• Preparing patients for exams
• Proper safety and hygiene practices
• Preparing exam rooms

In addition, administrative tasks are also common. Skills as a medical assistant in this area may include:

• Scheduling appointments
• Updating patient records
• Handling billing or insurance forms
• Using electronic health record systems

Overall, a medical assistant�s skills should be well-rounded. They require accuracy and focus, as well as organization.

A Medical Assistant Career Could Be For You

A career as a medical assistant is a good fit for many people, whether they are just starting out in their career or whether they�re considering something new. It�s a great option for people who enjoy helping others and working in a fast-paced setting. It�s also a good career fit for people who enjoy versatility in their workday. If you�ve struggled with past office jobs where every day looks the same, medical assisting can be a great career pivot.

If you�re still not sure if a medical assistant career is right for you, here are some questions to ask yourself:

1. Do you enjoy working with people face-to-face?
2. Do you enjoy learning new skills?
3. Are you willing to be part of a healthcare team that requires strong communication and camaraderie?
4. Do you feel comfortable spending a lot of your day on your feet?
5. Are you interested in a role with both clinical and office duties?
6. Do you feel comfortable around (or least tolerant of) things like needles and bodily fluids?
7. Do you have a desire to learn something new or to pivot your career?

If you answered yes to these questions, it may be worth signing up for a medical assistant program where you can learn the skills you�ll need for success.

How You Can Learn These Skills To Become A Medical Assistant

If your answer to these questions is yes, your next step is to research medical assistant programs! A formal training program teaches both soft skills and technical skills a medical assistant will need for the job. Choosing an accredited medical assistant program ensures the curriculum meets institutional and New York State educational standards. Students gain knowledge through classroom lessons and hands-on practice.

Training often covers medical terms, patient care, and office procedures. You will learn how to communicate with patients, work as part of a team, and build confidence. This combination aligns with New York State essential employability skills and helps prepare students for entry-level roles in healthcare settings. Developing strong medical assistant skills takes time and dedication. By learning key medical assisting skills and practicing them daily through an accredited program, students can prepare for a rewarding career.

Click the button below to learn about 91ëƬ and how our medical assistant program helps people prepare for medical assisting careers in New York.

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Core Clinical Nursing Skills Every LPN Needs

Practical nurses provide hands-on care to patients every day. To do this well, they need a strong set of clinical skills. These abilities help them deliver safe, effective, and compassionate care in many different settings. These clinical skills include:

• Patient care and assessment
• Medical equipment knowledge

Patient Care and Assessment

One of the most important LPN skills is patient care. Practical nurses help with things like medication administration and wound care, within their scope of practice and under the direction of a registered nurse or other authorized provider. In addition to helping patients with dressing, eating, and other daily routines, LPNs may also take vital signs like blood pressure, temperature, and heart rate.

Observation is another key part of patient care. A practical nurse must watch closely for changes in a patient�s condition. Reporting these changes to doctors or registered nurses ensures patients get the right treatment quickly.

Medical Equipment Knowledge

Practical nurses often use medical tools and equipment. Knowing how to use these correctly is an important part of LPN skills and abilities.

For example, an LPN may:

• Operate blood pressure cuffs and thermometers
• Use IV poles or oxygen equipment (as permitted by facility policy and New York State scope-of-practice guidelines)
• Change dressings with sterile supplies
• Keep equipment clean and ready for use

Good equipment knowledge helps a practical nurse keep patients safe while supporting doctors and registered nurses in their work.

Essential Soft Skills for Practical Nurses

While clinical knowledge is vital, soft skills are just as important. These personal qualities help an LPN connect with patients and work well on a team.

Strong communication skills are at the top of the list. Practical nurses need to explain care instructions clearly to patients and families. They also must listen carefully to patients� concerns and share important details with the healthcare team.

Compassion and empathy are equally important. Patients may feel nervous, sick, or in pain. An LPN who shows kindness can make a big difference in a patient�s comfort and trust.

Other soft skills that help practical nurses succeed include:

• Patience when caring for those who need extra time or support
• Adaptability when schedules or patient needs change quickly
• Teamwork to support doctors, RNs, and fellow LPNs
• Time management to handle several tasks during a busy shift

These soft skills allow practical nurses to balance the technical side of care with the human side of nursing.

How to Develop and Strengthen Your Nursing Skills

No one is born with every skill needed to be a great nurse. Instead, these skills grow over time through learning and practice. Through formal education, certification, and on-the-job training, you can harness your LPN skills for good and become better at this work every day.

Formal Education and Certification

The first step toward building strong LPN skills is formal education. A practical nursing program teaches the basics of patient care, anatomy, medical terms, and more. Students also learn safety procedures and how to use medical equipment. 1

Completing a program prepares students to take the NCLEX-PN exam. Passing this exam, along with meeting all New York State Education Department licensure requirements, is required to become licensed and begin working as a practical nurse.

On-the-Job Training

Education is only the beginning. Once licensed, practical nurses gain new abilities by working directly with patients. Each day brings new situations to learn from, whether it�s caring for a new type of patient or working with different healthcare professionals.

On-the-job training also helps nurses grow in confidence. Over time, they become more comfortable making decisions, solving problems, and handling emergencies. Many LPNs also receive mentoring and supervision from experienced nurses, which helps them develop their own style of patient care.

Building Your LPN Career Through Skill Development

Success in nursing doesn�t stop with the first job. Practical nurses who continue to grow their skills often find more opportunities for career advancement.

Every practical nurse has a unique journey, but the path to success often includes continuous learning. Many LPNs attend workshops, take short courses, or earn specialized certifications in areas like IV therapy or gerontology.

Developing new abilities can open doors to leadership roles, higher pay, or jobs in specialized healthcare settings. Even small improvements in communication, organization, or technical skills can make a big difference in patient care.

Your Path to Practical Nursing Excellence

By focusing on both clinical and soft skills, licensed practical nurses build strong, lasting careers. These abilities not only improve patient health but also help nurses feel confident and fulfilled in their work. With dedication and ongoing learning, practical nurses can reach excellence in their profession.

Licensed practical nurse skills combine patient care, medical knowledge, and soft skills like communication and compassion. By strengthening LPN skills and abilities, a practical nurse can create a rewarding career while making a positive difference in the lives of patients.

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How you can become an LPN in New York

To work as an LPN in New York, candidates must meet state licensing rules. These ensure that every practical nurse has the knowledge and training needed to provide safe care.

The main requirements include:

• Having a high school diploma or GED
• Completion of a state-approved practical nursing program
• Completing New York State required infection control coursework
• Passing the NCLEX-PN exam
• Being at least 17 years old
• Being of good moral character 1

Meeting these requirements shows that an individual is prepared to work as a practical nurse in hospitals, clinics, or long-term care facilities. Once you finish these steps, you can apply for licensure and start applying for jobs!

The educational pathway for NY LPNs

Education is the foundation of every nursing career. In New York, future LPNs must graduate from a state-approved nursing program. These programs open pathways for future jobs by teaching students:

• Basic medical knowledge
• Patient care techniques
• Safety practices

At 91ëƬ, students can enroll in a Practical Nursing program designed to prepare them for real-world work. The program combines classroom lessons with hands-on training. This helps students build both knowledge and confidence before entering the workforce. The program is also designed to help graduates sit for the licensing exam.

The New York LPN licensing process

After completing an approved program, the next step is the NCLEX-PN exam. This national test measures a graduate�s ability to apply nursing knowledge in real-life situations. Passing the exam is required to earn an LPN license in New York.

Applicants must also complete infection control coursework required by New York. Once they�ve completed these steps, they�ll send documents to the New York State Education Department. These include proof of education, exam results, and application fees. Once the application is approved, the individual becomes a licensed practical nurse and can start working.

Potential career opportunities for LPNs in New York

Once licensed, LPNs in New York can work in many different healthcare settings. Common job sites include:

• Hospitals
• Doctor�s offices
• Long-term care facilities
• Rehabilitation centers
• 91ëƬ healthcare agencies

These workplaces offer practical nurses the chance to provide direct care, support medical teams, and help patients improve their health.

Tips for success in your LPN Career journey

Meeting the requirements is only the beginning. To succeed as an LPN, consider the following tips:

• Stay open to learning new skills and procedures
• Communicate clearly with patients and healthcare teams
• Manage your time effectively during busy shifts
• Show compassion and patience with every patient interaction
• Consider earning certifications in specialized areas

These habits can help LPNs build strong careers while providing excellent care to those who need it.

Getting started on your LPN career in New York today

Becoming a practical nurse can be a life-changing decision. Meeting licensed practical nurse requirements in New York may seem like a big challenge, but with the right education and preparation, it is possible. Programs like the one at 91ëƬ can guide you from training to licensure and help you start your nursing career with confidence.

Now is the time to take your first step toward becoming an LPN. By completing your education, passing your exam, and meeting state requirements, you can begin a rewarding journey in nursing and make a positive impact on the lives of others!

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Let�s take a closer look at what a day in their life looks like.

What can a certified medical assistant do?

A certified medical assistant is trained to handle both clinical and office tasks. They are often the first person a patient sees, and they may be the last person the patient speaks to before they leave.

Some duties a Certified Medical Assistant might perform include:

• Taking vital signs like blood pressure and temperature
• Preparing patients for exams
• Helping doctors during exams or minor procedures
• Scheduling appointments
• Recording medical histories
• Drawing blood or collecting lab samples
• Handling insurance forms and patient records 1

Because of their wide range of skills, certified medical assistants are valuable healthcare workers in many settings. You�ll find them in:

• Doctors’ offices
• Clinics
• Hospitals
• Urgent care centers
• Specialty offices like pediatrics or dermatology

What a day in the life of a medical assistant might look like

Let�s walk through a typical day for a certified medical assistant. Keep in mind�no two days are exactly alike, and the job duties may vary slightly depending on where they are working.

At the beginning of their shifts, certified medical assistants might:

• Prepare exam rooms
• Review patient schedules
• Check supplies
• Turn on or test medical equipment
• Review special instructions

Soon, patients will start arriving! When that happens, a certified medical assistant might check in the patient, update their medical records, take their vital signs, and ask the patient a few questions about how they�re feeling.

When a doctor or nurse comes into the room, they will work alongside them by:

• Handing the doctor or nurse tools they need
• Taking notes during the visit
• Explaining follow-up instructions to the patient
• Drawing blood or helping with EKGs
• Calling in prescriptions
• Booking referrals to other doctors

Once the patient has wrapped up their appointment, it�s time to prepare for the next! This is when a CMA may clean a room, return phone calls, or work on paperwork.

The role of a medical assistant when it comes to patient care

Certified medical assistants play a big part in patient care. They don�t just handle tasks; They also bring comfort and kindness to the job. Patients often feel nervous at the doctor�s office. A friendly medical assistant can make a big difference.

How do certified medical assistants bring positive experiences to their patients?

• They practice empathetic listening
• They explain things clearly
• They treat patients with respect and patience
• They respect patient privacy laws

In addition, they may also:

• Show patients how to take medicine or use medical devices
• Help them understand their health conditions or test results
• Follow up with phone calls after a visit

Overall, good communication is key. That�s why medical assistants need to speak clearly, listen well, and show empathy.

Teamwork and collaboration with other healthcare professionals

Certified Medical Assistants are not alone in their work. They�re part of a healthcare team that includes:

• Doctors
• Nurses
• Office staff
• Lab techs
• Specialists

Working well with others is important! They must follow instructions and know when to ask questions. They also need to learn teamwork to help patients get the best care possible. Overall, certified medical assistants often act as a bridge between patients and doctors. They share important updates and help make sure nothing gets missed.

How you can make an impact as certified medical assistant

Becoming a certified medical assistant isn�t just about getting a job. It�s about making a difference! If you enjoy helping others, this could be the career path for you. If you�re ready to make a real impact in the lives of others, a medical assistant training program is the place to start. This is how you�ll learn the key skills needed to complete daily tasks.

If you�re ready to begin a rewarding career, medical assistant training at 91ëƬ could be the right first step.

Here�s what you can expect from the program:

• Hands-on training with real-world tools
• Instructors who have worked in the field
• Job placement resources for graduates
• Flexible scheduling for busy lives

You don�t need a college degree to get started. Just a high school diploma or GED, and a desire to help others! If you�re ready to take the next step, click the button below to learn more about how 91ëƬ can help you start your journey toward becoming a certified medical assistant.

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Swedish Massage

If you are looking to help clients relax, alleviate muscle tension, or simply increase circulation, learning Swedish massage therapy is the place to begin. Swedish massage therapy increases feelings of relaxation through gliding, tapping, vibration, friction, and kneading strokes. Swedish massage is the foundation to other popular massage therapy modalities such as Myofascial release therapy and Sports massage therapy.

Myofascial Release Therapy

Myofascial therapeutic massage is another massage modality known for its restorative benefits and the relief of muscle tension. Massage therapists use Myofascial release therapy to stretch and work out tense muscle knots in the connective tissue of the body called fascia. In massage therapy courses, budding massage therapists are taught how to locate the tense fascia and make it �release�. The process begins when the massage therapist applies pressure and slowly works out the muscle tension. Many massage therapists use stretching devices to help release the fascia and advance the recovery process.

Sports massage

One of the most popular and useful massage therapy techniques, Sports massage, is beneficial for injury-prone clients looking to increase flexibility and accelerate muscle recovery. This therapeutic massage also offers pain relief, anxiety reduction, and the ease of muscle tension. Clients in competitive sports or physically intense careers often choose this massage technique to help prevent future injuries. Sports massage also helps improve overall athletic performance, making it near and dear to athletes and fitness buffs around the world!

Reflexology

Reflexology massage therapy is a unique modality that focuses on applying pressure to reflex points in the feet, hands, and ears, believed to correspond to different parts of the body. This technique promotes relaxation, improves circulation, relieves pain, and balances the body�s energy pathways, making it a sought-after holistic approach for stress and wellness. Students in massage therapy programs learn to map reflex zones using charts, apply pressure effectively with their hands and fingers, and balance stimulation on both sides of the body for symmetry.

Hot stone massage

Hot stone massage therapy is a relaxing and therapeutic technique often taught in massage therapy programs. This method involves placing smooth, heated basalt stones on specific areas of the body to promote relaxation and relieve tension. The heat penetrates deep into the muscles, making it easier for therapists to manipulate and treat tight or painful areas. Students learn how to use these stones not only for placement but also as tools for various massage techniques, like gliding strokes and kneading. Training includes key elements such as proper stone heating, safe handling, precise placement, and client communication to ensure comfort and safety.

Where can you learn massage therapy?

After graduating from high school, students can enroll in a program to start learning massage therapy modalities. The first step is to enroll in certified massage therapy courses, where students are trained in modern and ancient therapeutic massage. (2) State-approved massage therapy programs train students in common massage techniques, medical terminology, industry best practices, and even CPR. These classes help prepare students for state requirements of licensure and certification.

How to Become a Massage Therapist in New York

If you live in the state of New York, you could become a massage therapist sooner than you think. In New York, students must complete at least 1,000 hours of massage therapy education, pass a state exam, and provide proof of recent CPR training within the last three years. (3) There is also a small fee to pay before you can become licensed. After students have met all stipulations, they could receive licensure and begin practicing massage therapy techniques to build a rewarding career.

Learn massage therapy modalities at 91ëƬ

What massage modality stood out to you the most? At 91ëƬ, we cover each of these bodywork skills; our state-approved programs in Albany and Manhattan, New York, are designed with your success in mind. Students enrolled in the 91ëƬ Massage therapy courses could learn these top five massage therapy modalities and prepare for licensure. We cover the foundations of massage techniques and give students real-world experience for life in the massage industry. In our student clinic, students can practice the massage techniques they learn in the classroom on real clients, with real needs. With employment of massage therapists expected to increase by 18 percent between 2023 and 2033, now could be the time to pursue this exciting career! (4)

Get started today!

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Paralegals and legal assistants are vital in the practice of law. You might be wondering are legal assistants and paralegals the same thing; as well as what it is they do. Continue reading to get details on the job duties and education differences between legal assistants and paralegals.

What is the difference between paralegals and legal assistants?

Paralegals and legal assistants differ in terms of responsibilities and education. Paralegals must have field-specific training in paralegal studies by completing either an associate or bachelor’s degree. Legal assistants do not need a formal education because they don’t necessarily touch legal responsibilities like paralegals.

The education of a paralegal grants them more higher-level responsibilities, such as managing a department or paralegal team. Certified paralegals work side by side with attorneys, either independently or semi-independently. While legal assistants are more responsible for clerical and secretarial duties and serve as administrative assistants.

Take the first step in your career journey today!

What does a legal assistant do?

Legal assistants work on administrative tasks ensuring the office is running smoothly while performing customer service duties within a law office.

Legal assistant’s job duties might include:

• Offering general administrative support, such as making travel arrangements for the lawyer and maintaining their calendar
• Communicating with witnesses and clients to schedule interviews, depositions, and meetings
• Drafting legal documents; proofreading them and correspondence
• Managing client billing by preparing and sending out bills and resolving billing issues
• Collecting and organizing evidence and legal documents for the lawyer to review

What does a paralegal do?

Paralegals are trained professionals who work behind the scenes with attorneys. Paralegals have formal education, training, and experience. Because of this, they are qualified to do work of a legal nature under the supervision of an attorney.

Paralegals can specialize in law, such as family, criminal, real estate, or immigration. Paralegals can be independent contractors and hired by individuals or law firms to perform paralegal work for cases. Paralegals may perform some administrative duties, but their main job duties are legal tasks.

Paralegal job duties might include:

• Performing legal research
• Help lawyers prepare for hearings, trials, and corporate meetings
• Gather electronic discovery such as emails, data, documents, accounting databases, and websites
• Locating and interviewing witnesses
• Summarizing testimony, depositions, and interrogatories
• Filing appeals with opposing lawyers

What skills do you need to be a legal assistant?

Legal assistants need to have essential skills to function efficiently and be productive. A legal assistant needs these essential skills because it is a part of the job duties for administrative tasks on the lawyer’s behalf.

Key legal assistant skills:

• Organizational skills
• Writing skills
• Technical skills
• Detail-oriented
• Interpersonal skills
• Adaptability
• Knowledge of legal terminology for documentation

What skills do you need to be a paralegal?

Paralegals are an integral part of the legal team and should have certain skills to perform their duties well. They offer technical support for lawyers and are usually the secondary point of contact for clients once a lawyer is assigned to a case.

• Key paralegal skills:
• Multitasking
• Full attention to detail
• Willingness to learn
• Expertise in the organization
• Good intuition

The future outlook for paralegals and legal assistants

The Bureau of Labor Statistics projects that �employment of paralegals and legal assistants is projected to grow 1 percent from 2023 to 2033.� 1 While this growth rate is slower compared to some other professions, the role of paralegals remains essential within legal practices. Law firms are anticipated to remain the largest employers of paralegals and legal assistants, as they rely on these professionals to prepare and organize legal documents, perform research, and manage case files efficiently.

Despite modest growth projections, the role of paralegals and legal assistants can offer a pathway to a stable and rewarding career. With an emphasis on skill-building, adaptability, and understanding emerging legal trends, professionals in this field can continue to play a critical role in the legal ecosystem.

Becoming a paralegal or legal assistant

Regardless of the law career path you choose, attaining education and on-the-job training is the best way to solidify the start of your career to the desired position of choice! If you want to gain experience and education, consider enrolling in a paralegal studies program.

What education do you need to be a paralegal?

Many paralegals and legal assistants have an associate degree or certificate in paralegal studies. Program lengths can vary but as an example 91ëƬ�s paralegal degree program is about 65 credit hours which can take about two years to complete.

A paralegal studies program could prepare you for a career in law. During your education, you could master the skills needed to be a paralegal or legal assistant and get one step closer to achieving a job in the legal profession.

Paralegal Education at 91ëƬ

With 91ëƬ’s online paralegal program you will gain the knowledge required to explore possible career opportunities in the legal field. 91ëƬ’s A.A.S. in Paralegal Studies curriculum includes an employer-based internship to prepare graduates for employment. This curriculum provides students with hands-on experience and introduces them to a variety of job prospects.

Learn more about 91ëƬs paralegal program today!

1.Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Paralegals and Legal Assistants,

at (visited May 27, 2025).

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91ëƬ to Host Ribbon Cutting for New Extension Site in Amsterdam

91ëƬ�s expansion aims to bring more economic and professional opportunities to the region

*MEDIA ADVISORY*

WHEN:

May 8, 2025
10:30am

WHERE:

27 Wall Street
Amsterdam, NY 12010

WHO:

Faith Ann Takes � President, CEO, Owner, 91ëƬ
Maria Neal � VP of Marketing and Communications, 91ëƬ
Amsterdam Officials

(Amsterdam, NY) � 91ëƬ, a Capital Region college that has been educating students in vocational opportunities for more than 100 years, will be hosting a press conference and ribbon cutting at its new extension site on May 8, 2025, at 10:30am, located in Amsterdam, NY. The new location will offer classes to prospective students toward a Licensed Practical Nursing or Clinical Medical Assistant Certificate with the benefit of being able to further their career close to home. Students will begin the program in Amsterdam and finish up in Albany.

The country is currently facing a national healthcare nursing crisis. The latest data shows that New York is projected to face a shortage of almost 40,000 nurses by 2030. In the Mohawk Valley Region alone, there is an 83.3% general shortage of Licensed Practical Nurses and an 85.7% shortage of Certified Medical Assistants. This is compared to a 26.1% and 37.5% shortage in New York City, respectively. By opening this new extension site, 91ëƬ is demonstrating its commitment to investing in the next generation of New York State healthcare workers.

�When looking at the Amsterdam area, we recognized the large gap in options for professionals to continue their education in the medical field. This was reinforced after speaking with local medical facilities, including St. Mary�s Healthcare, Nathan Littauer Hospital, and Capstone Center for Rehabilitation and Nursing, where they shared there is a vast staffing shortage of trained medical professionals and a need for CNAs, medical assistants, and LPNs within their facilities,� said Faith Ann Takes, president, CEO, and owner of 91ëƬ. �We look forward to helping to bridge this gap with our new extension site and bring more opportunities for jobs and prosperity Amsterdam and its surrounding areas.�

In an additional effort to help close the gap on healthcare shortages, 91ëƬ has partnered with the. Through this partnership, 91ëƬ can offer eligible New York State residents and residents of certain bordering states full coverage of tuition, books, and academic fees while pursuing Practical Nursing and Clinical Medical Assistant Certificates. This program will enable those who want to enter the healthcare field as Nurses or Medical Assistants with the opportunity with little to no financial burden. Their focus can be on their studies and the skills they need to strengthen New York�s healthcare workforce.

�I came to 91ëƬ to pursue a career in nursing. For many years I was on the fence about going back to school and finally decided to do it. It was the best decision I could have ever made. The professors and the office staff are incredible and understand that many of us students are working and have families. The support is a breath of fresh air; these people will go out of their way to help you succeed. My confidence is growing, and I am truly grateful for everything they have done. By far one of the best decisions I have ever made,� said nursing student Jenna Colasanti.

Students participating in the program can earn their certificate in as little as 14 months and can earn NHA certification in phlebotomy, EKG, certified clinical medical assistant, and certified medical administrative assistant. In addition, students can attend to become a Licensed Practical Nurse. Hands-on and clinical internships in Amsterdam will also be offered.

For more information, or to attend the event, please contact Susan Bardack at susan@buzzmediasolutions.com or 518.867.7940.

ABOUT MILDRED ELLEY

91ëƬ is a private, for-profit college offering two-year programs as well as professional certifications with campuses in Albany, and New York City, New York and in Pittsfield, Massachusetts. For more than 100 years, 91ëƬ has provided quality career education and technical training to allow students of diverse educational, cultural and personal backgrounds to become successful in an ever-changing global economy. 91ëƬ strives to afford students quality placement opportunities and instill in all graduates a desire for lifelong education and learning.

watch the ribbon cutting story from channel 13 news

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Take the first step in your career journey today!

What is massage therapy?

Massage therapy is the manipulation of the body’s muscles and other soft tissues for wellness-related purposes. Massage therapists treat clients using touch to knead the body’s tissues, often to relieve pain, heal injuries, improve circulation, relieve stress, etc. Those who love helping others and are passionate about natural living find massage therapy a compassionate and rewarding career.

Massage therapists typically help with:

• Locating painful or tense areas of the body
• Manipulating muscles and other soft tissues of the body
• Providing clients with guidance on stretching, strengthening, overall relaxation, and improving their posture

By talking to their clients, massage therapists can suggest individualized treatment plans or relaxation techniques to practice outside of sessions. Additionally, massage therapists often offer different types of massage, including Swedish massage, deep-tissue massage, and sports massage, depending on the needs and health conditions of the client.

What is massage therapy school like?

Education requirements for massage therapists depend on the state or locality; however, most state licensing agencies require you to have a high school diploma or its equivalent to enroll.

A good massage therapy training program is expected to teach students all these therapeutic techniques and more. These classes help students learn about massage therapy – as both a self-care treatment and a medical therapy that is used to complement other medical practices like chiropractic care.

How long is a massage therapy program?

It varies based on how many hours your state requires for licensing and how long you take to complete the program. Many schools offer a choice of day or evening massage therapy programs, with distinct starting and ending dates. The programs can range from a couple of months to 2 years.

Careers in massage therapy

The many diverse employment options make massage therapy school an attractive option. Apart from owning a private practice, massage therapists can choose from a number of diverse employment opportunities. The most common employers for massage therapists are:

• Self-employed workers
• Personal care services
• Offices of health practitioners
• Chiropractors
• Accommodation (hotels, resorts, etc.) (1)

Another great advantage of a career in massage therapy is its flexibility. It’s possible to grow your massage practice while pursuing other jobs or education on the side.

How much does a massage therapist make?

It generally depends on where you work and the type of massage therapy you offer. Some other factors that will contribute to licensed massage therapists� income are the demand for it in your area, the rate you charge per hour, and if you provide other services or products with your massage therapy services.

Massage Therapy Classes At 91ëƬ

Our massage training program at 91ëƬ is designed to ensure our students’ success. We value and emphasize hands-on learning, which is why we offer you the chance to practice with real clients in our massage therapy clinics.

Our program benefits include:

• Financial aid & scholarships for those who qualify
• Approved for Veterans Education Benefits at our New York campuses
• Free career assessment
• Online learning for classes that don�t involve practicals

We also offer lifetime job placement assistance to graduates who have earned a certificate or degree from 91ëƬ. Graduates in NYS must pass a licensure exam to qualify for employment in New York. Massage therapy is an incredibly rewarding career that helps change lives through the healing power of touch.

Learn more about Massage Therapy training at 91ëƬ

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What is the difference between clinical and administrative medical assistants?

To answer the question �What is a medical assistant�, we have to look at medical assistant duties and the goal behind those responsibilities. Clinical and administrative medical assistants perform tasks crucial to the success of the healthcare industry. Daily tasks that medical assistants perform vary based on the role, whether clinical or administrative.

What does a clinical medical assistant do?

If your medical assistant position is primarily clinical, you could find yourself performing the following duties:

• Measuring vital signs, such as blood pressure
• Preparing patients for physical examinations
• Drawing blood and preparing samples for lab work
• Cleaning medical tools
• Administering electrocardiograms and more!(1)

What does an administrative medical assistant do?

If you would rather work in the office or see yourself behind a desk, this could be the perfect job for you. As an administrative medical assistant, you could assist the doctor in a more organizational and office work role. Though the function of an administrative medical assistant is less clinical in nature, they provide patient care through these duties:

• Recording patient medical history
• Scheduling patient appointments
• Entering patient information into medical records
• Coding medical records and bills
• Speaking with insurance companies
• Preparing patient insurance forms and more!(2)

Which role stands out to you? Do you see yourself in the exam room or would you rather be managing the files, phone calls, and insurance claims? Whether the role is primarily clinical or administrative, providing exceptional patient care is the heartbeat of both types of medical assistants.

Where do clinical medical and administrative medical assistants work?

Over 114,000 jobs are projected to open each year for medical assistants in various medical environments that require their services.(2) Medical assistants perform clinical and administrative tasks in hospitals, medical offices, outpatient care centers, and chiropractic clinics.(3) Many medical assistants work full time in these settings, with the largest employer being medical offices. As people continue to seek out preventive healthcare services, employment of medical assistants is projected to grow 14% from 2022-2032.(2)

How to become a medical assistant or administrative medical assistant

Though not all states require medical assistants to become certified, many employers opt for certified medical assistants who have gone to school and received a solid education.(4) Completing a program and passing the certification exam could help you to stand out in the hiring process, qualify you for better medical assistant pay, and increase your confidence on the job. Most medical assistant programs take about a year to two years to complete and often lead to a certificate or associate degree.(4) By successfully graduating from medical assistant school, you could learn foundational medical assistant duties, ethical patient care practices and more!

Medical assistant training at 91ëƬ

At 91ëƬ, we offer medical assistant training to help you succeed. We offer the following training programs to get you started on your medical assistant journey and give you the tools you need:

• Medical Assistant Associate in Occupational Studies: a comprehensive program designed to cover both administrative and clinical tasks of the medical assistant in 20 months. Students will be trained in industry medical assistant duties and protocols to prepare them for both roles in the medical field. Offered at Albany, NY and New York, NY campuses.
• Clinical Medical Assistant Certificate: curated for the student seeking to work in a clinical environment. Courses cover human anatomy, patient care skills, and physiology. This program can be completed in 14 months and is offered in Albany Ny, and New York, NY.

Both programs offer our students the opportunity to earn EKG Certification (CET) and Phlebotomy Certification (CPT), and the Certified Clinical Medical Assistant Certification (CCMA). If you are ready to pursue being a medical assistant as a career, 91ëƬ is here to help! Take control of your future today!

Take the first step in your career journey today!

The post What is a medical assistant? Exploring the different types of medical assistants appeared first on 91ëƬ.

FOR IMMEDIATE RELEASE

March 10, 2025

CONTACT

91ëƬ: Maria Neal, mneal@mildred-elley.edu 518-786-0855
Caring Gene: Grazia Yaeger, GYaeger@caringgene.org, 518-383-5060 Ext. 7444

91ëƬ Partners with Caring Gene to Strengthen Healthcare Workforce in Upstate New York

91ëƬ joins a state-funded program to address healthcare workforce shortages and reduce barriers to career advancement; enrolled students receive fully covered tuition and books, among other support, as communities benefit from greater access to quality care.

(Albany, NY) � 91ëƬ announced today that it has entered a partnership with to address healthcare workforce shortages in the Capital District, reduce barriers to career advancement, and support individuals seeking to become compassionate professionals in the healthcare industry.

Through this partnership, eligible New York State residents and residents of certain bordering states full coverage of tuition, books, and academic fees while pursing education in 13 healthcare fields, including Practical Nursing and Clinical Medical Assistant Certificates at 91ëƬ. The program, administered by the Iroquois Healthcare Association and funded by the New York State Department of Health, supports both new healthcare workers and current professionals seeking career advancement.

�91ëƬ is excited to offer our students this once-in-a-lifetime opportunity through our partnership with The Caring Gene. This program will enable those who want to enter the healthcare field as Nurses or Medical Assistants the opportunity with little to no financial burden. Their focus can be on their studies and the skills they need to strengthen New York�s healthcare workforce�. said Faith Takes Chairwoman of the Board at 91ëƬ. �We�re honored to work with organizations like The Caring Gene that cares about our students and the future of the healthcare workforce in NY.”

To qualify for the program, students must commit to a three-year service commitment with a healthcare, behavioral health, or social care network provider in New York State that serves a patient population of at least 30% Medicaid-reliant or uninsured individuals. Additionally, students must complete their studies by Spring 2027 and fulfill the service requirement by 2031.

“91ëƬ shares our commitment to investing in the next generation of New York State healthcare workers,� said Kevin M. Kerwin, Esq., Acting President and CEO of Iroquois Healthcare Association. �This program is an important step toward strengthening our healthcare workforce and expanding access to quality care in the communities that need it most. We look forward to working with 91ëƬ to recruit and guide candidates through the Caring Gene�s CPT program.�

The Caring Gene�s CPT program offers two distinct tracks: one for individuals aspiring to enter the healthcare industry, and another for current professionals looking to advance their careers.

The Caring Gene�s case specialists will guide participants throughout their educational journeys, ensuring they receive services and support to enter the healthcare workforce and provide career advancement opportunities for current healthcare employees. In partnership with the Caring Gene, 91ëƬ will actively recruit eligible students to apply and complete their training in healthcare career pathways including nursing, professional and technical roles, and front-line public health workers.

The admissions team at 91ëƬ is ready to help those interested in enrolling in the Practical Nursing or Clinical Medical Assistant program. 91ëƬ enrolls 6 times per year and students can start the program as early as March 24th, 2025. To get started today visit www.Mildred-elley.edu or call 518-786-0855 to learn more about the programs and to make an appointment for Admissions to guide you through the process.

About the Caring Gene:

The Caring Gene® Healthcare Career Pathways Training Inc. is a not-for-profit organization and an affiliate of the Iroquois Healthcare Association. It is dedicated to helping people start and grow their health, behavioral health, and social care careers in New York, providing comprehensive support to individuals who have a natural calling to care for others. Learn more at .

About Iroquois Healthcare Association:

Iroquois Healthcare Association (IHA) is a regional healthcare trade organization representing 54 hospitals and health systems, spanning over 28,000 square miles, across 32 counties of Upstate New York. IHA is the leading resource for facilities and professionals bringing quality health care to the region. IHA represents the unique needs of rural, small community safety-net providers to large, academic medical centers in Upstate New York�s urban areas through advocacy, education and information, cost-savings initiatives and innovative business solutions.

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